Platform
Every feature. Every plan.
The features the big platforms charge $200/month for. Included on Free, unlocked on Standard.
Our principle
Use ours, or bring your own.
We run storage facilities ourselves, and we know what it costs when every capability is an add-on from one vendor. So for each service around the platform you have a choice: use the one we provide, or connect the provider you already trust. Either way you keep the vendor relationship, the pricing and the data.
| Area | Provided by us | Or yours |
|---|---|---|
| Marketing | M.A.S Engine — listings, campaigns and follow-ups on autopilot, provided by us as a service | or connect the marketing engine you already use |
| Camera intelligence | Cortex360AI — watches your cameras and briefs you every morning on what mattered, provided by us as a service | or connect the camera intelligence provider you prefer |
| Voice | AIVA — answers the phone, takes payments and books rentals, provided by us as a service | or bring the voice assistant of your choice |
| Access control | Nimbio supported out of the box | PDK, PTI and other gate controllers connect the same way |
| Payments | Stripe by default, in your own account — we never take a cut | or bring your own processor |
| Accounting | QuickBooks integration | your books stay where your accountant expects them |
| Email and text | sent from your own sending accounts | your domain, your sender reputation, your delivery reports |
Billing & payments
- Recurring invoices generated automatically on your billing day
- Late fees on the schedule you set — grace period and tiers are yours
- ACH and card payments through your own Stripe account, or the processor you bring
- Autopay enrollment in one step for tenants
- Cash and check payments recorded in seconds
- Receipts by email and text, automatically
- Refunds and reversals handled one charge at a time, each with its own paper trail
Tenant portal
- Branded customer login per facility
- Current balance, history and upcoming charges at a glance
- Pay online with a saved payment method
- Update contact info and payment methods
- Rent an additional unit without calling the office
- Gate code delivered the moment the first payment clears
- Download paid invoice PDFs
Free phone app
- The same dashboard on your phone — iOS, Android, or installed straight from the browser
- Walk the property and update unit status on the spot
- Take payments at the gate
- Dark mode and three accent colors, your choice
- Same login as the desktop dashboard
Reports & analytics
- Live occupancy dashboard with trends and a breakdown by unit type
- Twelve months of revenue — click any month to see what made it
- Delinquency with aging buckets, and the tenants behind each one
- Lead source attribution and conversion rates
- Canned PDF and Excel reports, or CSV of anything
- Or just ask — the AI Facility Chatbot answers questions about your facility in plain language
AI & automation
- AIVA answers the phone after hours, takes payments and books rentals — ours, or yours
- Cortex360AI turns your cameras into a morning brief of what mattered overnight — ours, or yours
- M.A.S Engine runs your marketing: listings, campaigns, follow-ups — ours, or yours
- AI Project Management keeps facility projects tracked and moving
- Automation rules for the whole billing cycle: invoices, reminders, late notices, receipts
- Lien and auction workflow, one step at a time, with the paperwork generated for you
Access control
- Nimbio supported out of the box
- PDK, PTI and other controllers connect the same way
- Gate codes issued on first payment, suspended on lockout, restored on payment — automatically
- Open the gate from the dashboard for a tenant on the phone
Communication
- Email and text one tenant or everyone, from one place
- Templates you edit per facility
- Delivery truth: see Delivered, Bounced and Seen on every message
- Two-way texting, replies threaded with the conversation
- Send any PDF for electronic signature — place the boxes, sign your part, send
Multi-facility management
- Switch facilities from a single login
- Per-facility settings: tax, late fees, business hours, branding
- Role-based access: admin, manager, staff
- Assign managers to specific facilities only
- Consolidated revenue across your portfolio
Lead management
- Capture leads from your website, phone, walk-ins
- Track source: search, social, referral, drive-by
- One-click convert lead → customer + rental
- Unit holds and reservations from the same screen
- Stalled sign-ups surface as leads so nothing falls through
Integrations & open API
- QuickBooks: read your books inside the app; full two-way sync as an add-on
- REST API with keys scoped per facility
- Webhooks for payments, rentals, leads
- Public endpoints to embed live availability on your website
- Your marketing engine, camera intelligence and voice assistant connect through the same doors ours do
Documents & invoicing
- Professional PDF invoices generated automatically
- Email invoices to customers from the dashboard
- Signed lease agreements attached to customer records
- Insurance certificates stored with the rental
- Audit trail of every document touched
Custom fields
- Add your own fields to customer, unit and rental records
- Text, number, dropdown, date and yes/no field types
- Required vs. optional, per field
- Show in reports and CSV exports automatically
Data portability
- One-click CSV export of customers, units, rentals, payments
- Full data export in one file
- We will never charge you to leave
- We will never lock your data
Security
- Every connection encrypted in transit
- Card numbers never touch our servers — your payment processor handles them
- Every credential you connect is stored encrypted and never shown again
- Role-based access with an audit trail of every change