S
mySMS360

Platform

Every feature. Every plan.

The features the big platforms charge $200/month for — included in the only plan we offer.

Billing & payments

  • Recurring monthly invoices generated automatically on the 1st
  • Late fees applied based on your facility's grace period
  • ACH and card payments through your own Stripe Connect account
  • Autopay enrollment with one-click signup for tenants
  • Manual cash and check payment recording
  • Payment receipts emailed and SMSed automatically

Tenant portal

  • Branded customer login per facility
  • View current balance, history, and upcoming charges
  • Pay invoices online with saved payment method
  • Update contact info and payment methods
  • Submit move-out requests
  • Download paid invoice PDFs

Reports & analytics

  • Live occupancy dashboard with rate trends
  • Monthly revenue, broken down by unit type
  • Delinquency report with aging buckets
  • Lead source attribution and conversion rates
  • CSV export of any report
  • Custom date ranges across all reports

Multi-facility management

  • Switch facilities from a single login
  • Per-facility settings: tax, late fees, business hours
  • Role-based access: owner, manager, staff
  • Assign managers to specific facilities only
  • Consolidated revenue across your portfolio

Lead management

  • Capture leads from your website, phone, walk-ins
  • Track source: Google, Facebook, referral, drive-by
  • One-click convert lead → customer + rental
  • Email and SMS follow-up templates
  • Lead aging report so nothing falls through

Mobile-first PWA

  • Installable on any phone — no app store needed
  • Walk the property and update unit status on the spot
  • Take payments at the gate from your phone
  • Offline-friendly for spotty rural connectivity
  • Same login as the desktop dashboard

Open API

  • REST API with API key auth, scoped per facility
  • Webhooks for payments, rentals, leads
  • Public endpoints for embedding live availability on your website
  • Voice-agent ready (Vapi, Retell, ElevenLabs compatible)
  • Rate-limited 100 req/min — generous for normal use

Notifications

  • Twilio SMS for late notices, receipts, gate alerts
  • SendGrid email for invoices, receipts, marketing
  • Templated messages you can edit per facility
  • Auto-reminders 3, 7, and 14 days past due

Documents & invoicing

  • Generate professional PDF invoices automatically
  • Email invoices to customers from the dashboard
  • Attach signed lease agreements to customer records
  • Upload and store insurance certificates
  • Audit log of every document touched

Custom fields

  • Add your own fields to customer, unit, and rental records
  • Text, number, dropdown, date, and boolean field types
  • Required vs. optional, per field
  • Show in reports and CSV exports automatically

Data portability

  • One-click CSV export of customers, units, rentals, payments
  • Full database export in JSON
  • We will never charge you to leave
  • We will never lock your data

Security

  • JWT authentication with refresh tokens
  • Bcrypt password hashing
  • All traffic over TLS 1.3
  • PCI compliance handled by Stripe — we never see card numbers
  • Audit logs of every write operation
  • Encrypted at rest in MongoDB Atlas